Findflydeals.com believes inequitable business and emphases value-for-money for our valuable customers. We do understand that there can be sudden changes in your plans due to some emergency. This may lead to the cancellation of the booking and refund of the amount paid at the time of booking. While we agree with your consumer rights towards Cancellation and refund we would also like to mention that there are certain factors including the process and sometimes becomes impossible to process the refund even though we want to do the same.
We at findflydeals.com are working in consolidation with any third party We at findflydeals.com are working in consolidation with many third-party websites which included many airlines, hotels, car rentals, and other service providers and each of them have their terms and conditions which we have to agree with to work with them. The final decision is out of our hands making us sometimes dependent on the service provider for a refund. Therefore we recommend our users to please read the documents carefully before making any booking.
Points to consider
- • All the refunds will be moved to the record from which the booking sum was paid at the hour of booking the administrations/items.
- • On the off chance that you have made the booking through a specialist, the sum will be shipped off the specialist's record. The sum will be shipped off the record if the installment was made using net banking just, and for any remaining method of installment, a refund will be issued through cheque.
- • A cheque will be given for the sake of the individual who has made the booking. Assuming a few booking has been produced using one client record and, all the booking has been dropped, at that point the check will be given for the sake of the individual, whose name is enrolled in the client account.
- • It will require 5-6 days for the refund to add up to reflect in your account balance.
- • On the off chance that the carrier requires a few days to start the discount, those days will be added and it will require more days to discount the sum in your bank proclamation.
Booking a flight
We have tie-ups with many airlines whether domestic or international and working together to provide you with the best services. For refund, we are sometimes dependent on the policies of the Airlines. We have simplified the refund policy below:
- • Cancellations that are done within 24hours of booking are only eligible for a refund
- • The amount to be refunded will be the final decision in collaboration with the Airline's policies.
- • Our service charge is non-refundable.
- • It may take up to a week for the refunded amount to reflect in your account.
- • You can opt for zero cancellation by paying a minimal amount at the time of booking and enjoy a full refund at the time of cancellation.
Booking a Hotel
We are not charging any hidden or additional charge on your hotel bookings. All the charges are pre-decided and are shown to you in the refund policy.
- • Cancellation within 24 hours is only applicable for refund.
- • If you don't appear at the hotel, then all the amount will be charged as ‘no show charge’ and no money will be refunded.
- • In case you want to cancel the booking after check-in then a refund will be made except the first day of booking and this refund solely depends on the refund policies of the hotel.
Travel package
While the holiday packages have miscellaneous tie-ups with the service providers we made sure that our refund policy is user-friendly.
- • Cancellations can be done only within 72 hours of booking
- • Any cancellation after 72 hours will not be entertained
- • Some special tour packages are not eligible for a refund once the booking is made.
- • Partial refund will be initiated in some cases.
Car Rental
We are providing a refund policy for our car rental service.
- • You are required to cancel your ride 24 hours before the journey date.
- • Cancellations which are made within 24 hours of the journey are not refundable.
- • The service charge is not refundable
- • In some cases, a partial refund can be awarded, the decision I'll be taken by the company.